Inspection & Quotes

We reserve the right to turn down a repair at the point of check-in. There are a number of scooters and bikes that we do not offer service for and we may turn down a repair without providing a reason. For any repairs that require a diagnostic inspection before quoting, a €30 inspection fee will be charged if you decide not to proceed with the quote or if the item is not repairable or parts are  unavailable. 

It is our policy to quote for a repair only if the repair will cost more than €60. By checking your scooter into our repair centre, you are deemed to have given approval for any work up to and including €60. Anything above this will be quoted.

Repair Timeline

Your position in the queue

Repair timeline


1-2 business days


3-4 business days


5-6 business days


7-8 business days


9-10 business days

Warranty repairs

1-2 business days (for inspection)

Abandoned Items

Once we have completed the repair, we will contact you and ask you to indicate a date for collection. If your scooter or bike is not collected by the agreed date, a €5 per day storage fee will be charged as we are extremely tight on space. After 1 week, if it is still not collected, your bike or scooter will be moved to offsite storage at a continued storage fee of €5 per day and we will require 2 days’ notice for collection, so that we can retrieve the item from storage and an additional €20 fee will apply. After 1 month, if the item remains uncollected, it will be considered abandoned and we will dispose of it or sell it as we see fit.

Repair Warranty 

For all repairs carried out by LOCO, we provide a 12 month warranty on the part and 30 days on the labour. There is no warranty on wear and tear parts such as tyres, tubes and any brake components. 

Warranty Items

If the item which you are checking into our repair centre is under warranty, it is your responsibility to inform us that this is the case. If you fail to inform us that there is warranty on the item, please do not be surprised if you are sent a quote for the repair. You will be required to furnish proof of purchase when checking in an item which is under warranty, and warranty is not transferable from one customer to another. There is no warranty on wear and tear parts such as tyres, tubes and any brake components. Unless you have purchased a waterproof scooter, water damage voids the product warranty in full.

By checking in your item, you are agreeing to the Terms and Conditions set out above.