Shipping policy

Shipping to the Republic of Ireland

Shipping is free for all orders over €100 (Within the Republic of Ireland).

For all remote orders paid for by card on our website or over the phone, delivery is typically 1 - 5 business days from the time of purchase via our shipping partner DPD. Within the greater Dublin area, a LOCO delivery driver will deliver most orders in 1-3 business days.

If you have any specific requirements about delivery, please note these on your order or call us at 01 5242062 to let us know, and we will always do our best to accommodate you.

Shipping to Great Britain

We ship to Northern Ireland, the UK, Scotland and Wales (Great Britain). Shipping to Great Britain is typically 2-5 business days. 

The pricing noted on the website covers import tax and customs duty and is accounted for by LOCO Scooters. You do not need to worry about VAT or customs duty after purchase. 

To ship to Great Britain, we need a valid address, postcode, email and phone number to pass on to our shipping partner (DPD). 

Please contact us to organise the delivery of heavy goods (orders over 25kg). We may need to quote you shipping costs and delivery times ahead of purchase. 

For queries with regards to deliveries, please contact info@locoscooters.ie and we reply as soon as possible. 

Click and Collect

If you prefer to click and collect, then we can facilitate this. Our policy is to request that you present the card used for the purchase when collecting your order to ensure that the correct person is collecting the order. This policy is applied in the strictest of terms. 

When we suspect that an order may be fraudulent or have any other reason to query the validity of the order or the person placing the order, we reserve the right to withhold the release of the goods until we have satisfied ourselves that the order is genuine.

Packaging

Please be aware that for all electric scooters shipped it is clear from the packaging that it is an electric scooter. You may wish to nominate a different address for delivery other than your own if you are ordering an electric scooter as a gift.